Services

Safety measures - Covid-19

We have prepared a detailed protocol to guarantee complete safety for your visit.

VENUE ACCESSIBILITY

Mirabeach has no architectural barriers. Detailed information regarding accessibility to the attractions in accordance with restrictions provided by the manufacturers is available at Mirabilandia Customer Services and Mirabeach’s Information Office.  

DOWNLOAD ACCESSIBLE VERSION

 

GLUTEN-FREE FOOD

Are you coeliac? We’ve thought of you! Gluten-free options are available at Cayo Largo.

DOGS

Dogs are generally not permitted in the Mirabeach area. Boxes are available at the entrance, while availability lasts.
Guide dogs and assistance dogs are an exception: they are allowed in the Park but cannot enter the aquatic areas.

LUGGAGE STORAGE

Experience the park with no-strings - you can leave your luggage and personal items at customer services. There is a fee for this service.

BABY CHANGING

Available in the ladies’ toilets.

LIFE JACKETS

Life jackets suitable for children and inexperienced swimmers are available for hire at the Bazar de la Playa shop.

PREGNANCY

The Park’s attractions have some restrictions if you are pregnant. Detailed information regarding accessibility to the attractions in accordance with limitations provided by the manufacturers is available at the entrance.  

FIRST AID

First aid services and a doctor are always available during Mirabeach’s opening hours.

LOST PROPERTY

Have you lost something? You can count on our staff! Contact customer services.

FLOATING POOL CHAIR FOR DISABLED GUESTS

A floating chair so you can enjoy a peaceful dip! If you need one, please contact the lifeguards.

Our measures against Covid-19

Our measures against Covid-19

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